Why Buy From Us - Coleman Furniture.com

Price Match Guarantee

Coleman Furniture wants to be your only stop for low furniture prices. Nowhere will you find a better deal in home furnishings. If you see a matching or lower price documented elsewhere, Coleman Furniture will beat it by 5%.

This includes prices with shipping offered on other furniture websites and prices with sales tax and delivery charges from local retailers. It does not, however, include products from online auctions due to their continually changing prices and the continual threat of fraud.

In order to receive our guarantee, just provide us with the furniture website and your address – for us to confirm freight costs. If the competitor is a local store, just ask for a sales quote along with the delivery rate and sales tax on the store’s official letterhead and bring it in. Our locations and telephone information for our numerous outlets can be found under the “Contact Us” tab at the top of this page. Should you have any further questions you can also talk to one of our representatives our live, secure chat room. Just click on the SightMax live chat icon located next to the search bar above.

Just remember that your satisfaction with your order is our highest priority. We want you to be assured that the price you paid at Coleman Furniture will be the lowest that you will find for that item anywhere.

Professional Delivery and Installation

Some lesser furniture companies only offer curbside delivery of their products, when they deliver at all. Curbside deliverers simply unload the box containing your furniture on the curb where it is subject to the elements and thieves.

You as the customer are then left with the task of bringing it into your home and carrying it to the room of your choice, then making a solo attempt at assembly and disposal of the packaging. At Coleman Furniture we believe that customer service should come first. Your furniture shopping experience should not include a workout. We offer you a choice between our two professional options for delivery of your home furnishings. Both of these are done by a professional moving company who brings your purchases into your home into the room of your choice. You can also feel safe knowing that only reputable, professional movers are coming into your home.

White Glove Delivery Service and Installation

With our white glove delivery service, having your furniture brought to your home should be no sweat for you. The white gloves mean that you do not have to get your hands dirty. All you have to do is point out to our movers where you want your furniture. Professional movers carefully bring your purchases into your home to the room of your choice. Then, at your direction, they place it in the spot that you have selected, uncrate it, and remove the trash. Should any assembly be required, our movers will be happy to do that as well. In many cases they will also remove your old furniture for disposal as well. Not only will you not have to move the furniture, but you also will not have to clean up after the movers have left. All the waste and packaging material is taken care of by our professional movers who take just as much pride in your satisfaction as we do.

Free Standard Delivery

This is the choice for those who can assemble the furniture on their own, or if no assembly is needed. Our professional movers will bring the pieces to you and will contact you in advance before delivery is made. You are then free to determine when to unpack, set up, and place your new furniture anywhere in your house at your leisure, You as the customer, can then decide when and how to set up your furniture. This is a great option for those still in the moving process. This way if you change your mind as to which room the piece will go in, it is much easier to move a boxed item than an open and preassembled one. It also allows you to keep the furniture packaging for your own use or disposal. Oftentimes many people prefer to keep the furniture boxes especially if they are in the process of moving.

10 Years Experience Selling Online

Yes. Unlike some fly-by-night companies who open storefronts on the internet one day and are gone (with your money) the next, Coleman Furniture has been doing business in the online arena for the last ten years.

We have managed to survive the storms of internet sales to serve as an anchor for shoppers looking for great home furnishings at unbelievable prices.

Some conventional furniture stores have lavish showrooms and overpaid, commissioned sales representatives to try to convince you to purchase the most expensive product that they sell. Coleman Furniture, however, is an online company, so that we can cut the overhead of traditional showrooms with their legions of salespeople. By not having all the unnecessary extras, we can pass the savings on to you, our valued customer. With our five years of online sales experience we have honed the online furniture shopping process to a science. So that you can be assured of our professional treatment of your online shopping experience from selection, to order and payment through to delivery and setup.

With Coleman Furniture.com, you are free to shop at your leisure, anytime day or night, but through our experience, we have learned that customers do not like to feel completely isolated. That is why we offer a secure, live online chat with our home furniture experts to answer any questions that you might have Monday through Saturday from 9am until 11pm. Any concerns that you have are immediately addressed instead of having to wait days for an email reply that lesser online stores use.

Our longevity is also due to our doubly safe online shopping cart that it secured by two separate online security companies. Many customers over our five years have felt safe in ordering from us because they know that their order information and chat room transcripts are kept private through the security systems of HackerSafe and GeoTrust, two of the internet’s most respected online website security firms. They have helped Coleman Furniture.com to build its reputation as a safe, trusted online furniture retailer.

Coleman Furniture.com has an established reputation for professional online sales. We will not be undersold, nor will we be gone tomorrow. You can trust Coleman Furniture.com for all your home furnishing needs.

Order Tracking From Pickup to Delivery

When you order from Coleman Furniture.com you can find out exactly where your furniture is in its transit. As a valued customer, we want to keep you informed as to where your purchase is. When you order, you will be given an estimated delivery date. We will also update you with the pickup and shipping dates as well as changes in the delivery date so that you can be ready for your furniture to arrive at your house.

When you have your furniture delivered, it is important to have someone in your home to welcome our professional movers. Our order tracking and delivery notification ensures that you will be able to be ready to inspect your furniture as soon as it is brought into your home so that your satisfaction is guaranteed. It also allows you to show our movers exactly what room in which you want to put your furniture. If you choose our white glove delivery service, you can also inspect our professional movers’ set up of your new furniture and disposal of the empty boxes.
At any given time after you place an order, you can also call or email us to find out where it is. This way you can track your furniture from our warehouse to your house. We take pride in knowing that our customers are aware and a part of every aspect of their furniture order. You will never feel lost, wondering where on Earth your order is. At any given time you may contact us at Coleman Furniture.com to inquire as to when to expect your shipment for in home delivery. We are always happy to help you.
Should you have any other questions or concerns about your order, feel free to contact us. Our contact information is located under the “Contact Us” tab at the top of this page. Feel free to call us anytime with questions about your order. We also have a live, secure online chat room that you can log into anytime between 9am and 11pm Monday through Saturday. Just go to the “Click to Chat Live” icon next to the search box above.
Coleman Furniture.com wants your furniture shopping experience to be the best and easiest transaction you have ever made. Our secure online shopping cart, order tracking, in-home delivery and set up, and our safe live online chat, all ensure that the business that you do with us will be memorable for its ease and convenience, and you will keep coming back to us for all your home furnishing needs.

Live Sales Assistants

With Coleman Furniture.com you are free to shop at your leisure, anytime, day or night with no pushy salespeople hounding you to spend more. You are never alone in your online shopping experience, though. Our live sales assistants are ready to help you with any questions that you might have about Coleman Furniture.com or any of the fine products that we sell.

Questions that you have can be instantaneously answered anytime between 9am and 11pm Monday through Saturday in our live, secure online chat room or by telephone. Should you find yourself an insomniatic shopper browsing our online store at 2am and you have a question, we are just a simple email away. If you prefer to use more traditional methods, you may also feel free to telephone your local branch. The locations and phone numbers for our local outlets are listed under the “Contact Us” tab above.

Some online furniture stores only provide a phone number that is rarely answered or email that sits in someone’s inbox or weeks before being seen. Coleman Furniture.com is not like that. We believe that if you have a question now, it should be answered now. That is why we offer our live, secure online chat room.

Sometimes one question will lead to others or you just may need more general information. Either way, our live, secure chat room is just like talking to one of our sales assistants face to face. You can be assured that a real human is on the other end answering your questions and they are not generated from a computer in India. Our valued customers can also rest assured that any information given over the chat is private and cannot be viewed, nor will it ever be shared with others. Our online chat room is courtesy of SightMax and secured by HackerSafe from ScanAlert, one of the internet’s most viewed security symbols. It is also one of the two systems that Coleman Furniture.com uses to secure your online shopping cart. With our live chat room, email and telephone support you can be sure that all of your questions will be immediately addressed and your data is safe from prying eyes.